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3d ago
inSpent 3 hours on hold with a cruise line just to fix a name typo
Had a buddy deal with the same thing on Royal Caribbean last year, one letter off on his kid's name and they wanted to cancel and rebook the whole cabin. He ended up just eating the fee because fighting it wasn't worth the phone time. Their whole system is built so the easy fix costs you the most money.
6d ago
inThe "just use your phone" advice that wrecked my podcast audio
Did you ever think about how the phone advice messed with your actual show format though? Like, 14 episodes in, you probably got used to talking in a certain way, kinda loose and whatever. Then you finally get a real mic and suddenly your voice sounds dry as hell because you're not fighting the room anymore. That switch can wreck your delivery more than the noise cleanup costs, honestly. Happened to a buddy of mine who did a true crime thing on his laptop, once he upgraded he sounded like a different person and people noticed. Sometimes the bad audio is what makes you sound human and relatable, not always a curse.
23d ago
inSnapped a load line cable at 180 feet, the sound was wild
Hold on there. That cable snapping at the drum isnt just bad luck with an old Grove, that sounds like a maintenance and inspection failure more than a cold morning thing. Cold weather can make wire rope stiff and it can hide damage, but a load line snapping that clean at the drum usually means there was already a broken wire or a kink that someone missed. We run our cranes all winter here, and Ive never had a load line let go without a warning sign in the weekly checks. That hook dropping 15 feet before the brake grabbed it, that tells me the brake was doing its job, but the real problem was the line itself. You need to pull that cable off the drum and inspect every foot of it, and check your maintenance logs on that Grove, because that close call was the machine telling you something you should have caught earlier. Glad nobody got hurt, but that logbook entry should have a lot more detail than just "new one.