Custom part delays are killing my DIY momentum

I was fixing my garage shelving and needed a specific metal bracket, so I found a site that promised custom cuts and fast shipping. Ordered it four weeks ago, and it still hasn't shipped! Every time I check, they say it's 'processing' with no real info. I've emailed three times and called twice, but no one gives a straight answer. My garage is a disaster with tools everywhere because I can't finish the job. I just wanted a quick weekend project, but now it's taking forever. How hard is it to give honest delivery dates? This kind of service makes DIY so much harder than it needs to be!

Can we talk about my spring wreath? It sold at the market, I'm thrilled.

Appreciation post: That client who sat through a two-hour glaze without a single complaint

Had a regular come in for a gloss treatment that needed to sit for a long time to really seal. We just talked about her kids and my new puppy while we waited. It made me realize how much a calm vibe helps the service go smoothly. Now I always book extra minutes for these types of appointments. Really changes the whole experience for both of us.

My cookie texture improved after chilling, but is it always needed?

I used to skip chilling my cookie dough, and they always came out flat. This time, I let it sit in the fridge for an hour, and they were thick and chewy. Some bakers swear by chilling, others say it's not needed for all recipes. What do you think?