My old barber told me shears were slower but better, and now I finally see what he meant.

Well there goes my excuse to blame the tower for my burnt toast.

Yeah, Frank got to you before some old timer got to me? I had a guy named Gene at a job shop in Toledo tell me the exact same thing around 2011. I was running a Mori Seiki and creeping along with a wimpy cut, and he just walked over and cranked the override knob without asking. Scared me at first but he was right, the finish was way better and I stopped burning up inserts. That "babying the machine" thing is real, they just know from decades of wearing out handles.

That 22% is basically a core audience of people who actually care though (if you can get them to open and click regularly). Might be worth scrubbing the dead weight and running a re-engagement campaign to see who's really in.

You're basically a pioneer proving that TV writers have never actually tried to rob a house, congrats.