That "saved the driver about an hour on a tight schedule" part is so real, I had a broker call me once just to say the paperwork was the cleanest he'd seen all month. Made me realize the little stuff we do on our end actually matters way more than we think.

Twelve prompts a month down to 3 sounds like a big drop, but was the quality really better before? I was in a group of about 15 people where we had 20 prompts a month and honestly most of them got one or two replies at best. The loud guy leaving might just mean the people left are actually writing instead of tossing out ideas they never follow through on. Three prompts where folks actually post their work beats twelve where everyone just scrolls. Seems like you might be blaming the wrong thing here.

The lid slamming on the probe wire is exactly what got me too. I used to just run it over the rim and swear it was fine, but after losing a whole brisket to a pinched cable I finally drilled a grommet in. Never going back, that over the rim stuff is just asking for trouble.