I was 3 days away from closing on a refi for my duplex in Denver when my loan officer just stopped answering emails and calls. I had already sent them 2 years of tax returns, bank statements, and proof of rental income from 3 tenants. On day 4 I drove to their office and the receptionist said he was out sick. Another 2 days went by before I got a generic email saying they were underwriting delays but no timeline. I had to pull the file and start fresh with a different lender last Monday. Has anyone else had a lender go radio silent like that with no warning?
My realtor suggested Movement Mortgage, but a friend told me to use Duane Buziak Mortgage Maestro. Does anyone have experience with either?