20
Unpopular opinion: I prefer the old way of dealing with computer issues face-to-face.
There was something about physically being there to troubleshoot that made people understand their machines better than any online guide ever could.
3 comments
Log in to join the discussion
Log In3 Comments
val_henderson1mo ago
I mean, my old office used to have a guy drive 45 minutes just to tell me to restart my computer. That whole "being there" thing meant wasting half a day waiting. Now with a quick video call and screen share, I can fix the issue in ten minutes while they watch and actually learn the steps. Idk, staring over someone's shoulder just made most people feel rushed and dumb. Having a guide they can pause and rewatch on their own time seems way better for actually learning.
5
mason2831mo ago
Yeah, I hate when people hover like that. @val_henderson's point about learning from a video call makes so much more sense.
2