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Serious question, is hands-on repair always worth the drive time?
Some guys say you can't beat being there to check the physical parts. But remote tools fix most issues faster, where do you stand?
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jessica6816mo ago
Remote tools fix most issues faster? Seriously? Last week, I tried to fix a server issue remotely for hours, only to find out the power cable was just loose. You can't wiggle a connection through a screen. Some problems are just physical, like a cracked board or a fan full of dust. Trusting remote tools for everything is like trying to cook dinner by only reading the recipe, never tasting the food.
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the_wesley6mo ago
Actually, remote tools can often spot physical issues too. For example, a server dropping off the network might trigger a power alert in the monitoring system. High temperature readings could point directly to a fan packed with dust. They're best used to narrow down the cause before anyone touches the hardware. In your case, a quick look at power metrics might have shown that drop, saving those hours of guesswork.
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