Had a client's server room flood during a storm in Tampa last month

Water started dripping from a ceiling pipe right onto their main rack. I had to power everything down fast and move what I could to dry tables. The whole thing took about 3 hours and we lost a switch. Anyone dealt with water damage in a server setup before? What's your first move?

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3 Comments

nathan_patel6mo ago

Yikes, that's a nightmare. Honestly, my first call is always to our insurance agent before I even touch a wet server. They often have a list of approved disaster recovery vendors you have to use for a claim to be valid, and using the wrong company can void your coverage.

1

kim.sandra6mo ago

Wait, you can actually lose your whole insurance claim just by calling the wrong cleanup crew? That is such a critical detail most people would never even think about. I always figured getting help fast was the only thing that mattered. Your comment just saved me from a huge future mistake, honestly.

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caseyw125mo ago

Totally agree with @nathan_patel, that's a pro move. Most people would just panic and make it worse.

5