My entire ad account got restricted last Tuesday after a payment hiccup

It took 3 days of back and forth with support to get it restored, and we missed a major campaign launch. Has anyone else had a payment method flag them like this?

2 comments

2 Comments

amy85814d ago

Three days just to fix a payment hiccup... that's insane. I can't believe they held your whole account for that long over something so small. Missing a launch because of a glitch on their end is just brutal. Their system is way too quick to lock everything down.

taylor92914d ago

Remember when a late library book just meant a fine? @amy858, now a tiny payment blip gets your whole digital life frozen. I once got locked out for trying to buy socks from two different countries in the same hour. Their fraud bot must think I'm a very stylish international criminal.