That $400 hair steamer I bought is collecting dust now

I got it six months ago for deep conditioning treatments, thought it'd be a game changer for my clients, but it takes forever to set up and most people just want a quick gloss instead. Anyone else drop cash on a tool that sounded great on paper but never pays for itself?

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2 Comments

verab281mo ago

My sister has one that she uses every single Sunday night on her own hair, and honestly I was the skeptic before she made me try it. She's got that thick, curly hair that takes forever to soak up any kind of moisture, so for her it's not a luxury, it's a necessity. I get that your client base might be all about quick services, but maybe the issue is that you're offering it as an add-on instead of making it part of a longer, relaxing treatment. People who book a deep conditioning session usually want the whole ritual, not just a quick fix. I'd say give it another shot with a different pitch, maybe bundle it with a scalp massage or something, before you let it gather dust.

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olivia_chen351mo ago

Doesn't most of your profit come from quick turnarounds, so why slow down the whole chair for one service?

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