Had a retiree client last week who told me my highlights were too subtle for her taste

She said 'I want people to know I paid for this, honey' and it made me rethink my whole approach to blonding, has anyone else had a client totally flip your technique on its head?

2 comments

2 Comments

verab283d ago

My friend Jenna had this older lady who was super sweet but very particular about her gray blending. Jenna spent like two hours doing this soft, low-maintenance root melt and the woman looked in the mirror and said "where's the silver? I want it to look like I'm a beautiful badass unicorn, not just a lady who forgot to color her hair." So Jenna had to go back in and basically paint chunky silver streaks through the whole thing, way more dramatic than she'd ever done before, and the client was thrilled because people kept stopping her at the grocery store to ask where she got it done.

shane_ross3d ago

Start by asking what they actually want, not what you think they want. I learned that lesson after wasting time on a soft gray blend when she wanted bold silver chunks from the start. Now I always show clients a few different reference photos before I even mix color.