Hot take: Our $3k/year project management suite got smoked by a simple spreadsheet for tracking change orders.
The fancy software's reporting lag was 48 hours, but our foreman's Google Sheet updated live from his phone. Has anyone else ditched a 'solution' for something way simpler?
Our team tried the shared notes route last year and it fell apart at 15 employees. We lost three big client details because someone overwrote the wrong section. A proper CRM forces structure that prevents those costly mistakes.