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When a client switches up the brick pattern after we've already started
Had a job last week where the homeowner okayed a simple stack bond, then came out and asked for herringbone instead. We had to break out a whole wall because the mortar was setting. They acted like it was no big deal and refused to cover the extra hours. Now I'm out time and money on what should have been a straight forward patio. Seriously, how do you all handle these last minute changes without losing your mind?
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william9177mo ago
Ugh, I mean it sucks but is it that wild? Stuff like this happens in every job, not just yours. You have a plan and then it changes halfway through. Yeah you lost some time and money, but that's part of doing business for yourself sometimes. Maybe you just have to factor in that some clients will do this and it's a cost of doing the work.
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piper_green7mo ago
I mean, yeah, cost of doing business. Had a client bail last minute.
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