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Supervisor said I was 'too fast' at my medical billing job and it changed how I work
I do medical coding for a small clinic in Toledo and thought speed was the whole point. My supervisor pulled me aside after I coded 87 charts in one day and said the error rate was climbing, and one wrong code cost a patient $1,200. Now I slow down and double check modifiers before I hit submit, and my clean claim rate went from 82% to 97%. Anyone else get told to slow down at a job that sounds boring on paper?
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troy99625d ago
one wrong code cost a patient $1,200" sounds rough, but let me push back a little. A $1,200 error on one claim usually gets fixed on appeal, and the clinic still gets paid either way. Meanwhile you went from 87 charts to maybe 50, so the charts pile up and someone else has to eat that work or claims go out late. Slow and careful is fine until the backlog starts costing more than the errors did.
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