Loading…
31
Took 4 tries to figure out why my subscribe-and-save discounts kept vanishing
I've been using subscribe-and-save for my cat litter and coffee beans for maybe two years. Last month I noticed the 15% discount just stopped showing up on two of my orders. I spent a solid evening digging through my account settings and chat support, only to learn the trick is the delivery date. If I changed the date on even one item after the order processed, it apparently bumped that whole shipment to a non-discounted status. The support rep told me to stop touching the schedule after checkout, which sounds silly but is honestly the fix. Has anyone else fought this on other subscription services or did I just get the slow learner award here?
0 comments
Log in to join the discussion
Log In0 Comments
No comments yet
Be the first to share your thoughts on this discussion.