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Showerthought: I heard a client say her hair felt 'heavy' after a gloss treatment

She was in my chair last Thursday and mentioned her usual gloss at another salon in Austin always left her hair feeling weighed down. I realized she might have been getting a formula with too much protein for her fine hair type. Has anyone else had a client say that, and what did you switch to?
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2 Comments
jesse_barnes37
Oh man, that "heavy" hair feeling is such a red flag lol. It's like the hair is screaming it's had too much protein and can't breathe. I bet you nailed it with that fine hair diagnosis. I switched a client dealing with that to a moisture focused gloss and it was a total game changer, no more weighed down complaints.
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river_hart18
That "heavy" feeling, @jesse_barnes37, ever check the water hardness too?
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