A regular told me my pork shoulder cuts were too thick for his smoker

Started slicing them to 1.5 inches instead of 2, and he's been back twice this month. Anyone else adjust a standard cut for a specific customer's gear?

3 comments

3 Comments

danielmartinez2mo ago

Did he ever tell you why the thicker ones gave him trouble or did you just figure it out?

verab285mo ago

Honestly, that's just good business. You noticed a small detail that made his process work better, and you fixed it. People really stick with you when you solve their specific problems like that.

mason2835mo ago

My buddy Dave's client, verab28, still calls him for that.