Absolutely, that's a classic case of form over function. A clean new look means nothing if customers can't actually buy anything. Those extra steps in checkout are a huge barrier, people just want their coffee fast. It's crazy how a tiny change like moving a button can completely break the user's habit. They need to track where people are dropping off and roll back those changes immediately.

Cheap corners always seem to crack first...

He might have a point about pushing yourself more.

Was it the title insurance that got you? That one felt like a made up fee just to make me feel dumb. I had to ask my agent to explain it three times before I gave up and just paid it. Closing costs are a master class in hidden expenses.

It's the same with old power strips and phone chargers, you just keep using them until they spark.